The traditional process for record retrieval can be a drain on valuable staff resources. Read part I of this article to learn more about potential pains associated with a traditional record retrieval process.

To better use their staff’s capabilities, an increasing number of law firms have taken a more modern approach to the retrieval of records and eliminated this tedious task by partnering with a team of experts who have relationships with record custodians nationwide.

ABI® Document Support Services offers law firms and insurance carriers an alternative to the traditional approach of obtaining records.

ABI’s Modern Approach for Record Retrieval

1. Request authorization from patient or have ABI serve subpoena to obtain medical or other related records

2. Identify facilities visited by the patient

3. Easily enter record request via ABI’s online dashboard

4. Receive records faster, in a searchable electronic format

By allowing ABI to handle the record retrieval function, firms can benefit by optimizing their staff’s time. In addition, your firm will receive the added benefit of receiving all records chronologically indexed and document classified.

When retrieving records with ABI, customers can request records from as many locations as desired, search for specific facilities to order records, add or change existing orders and keep track of the status of requests with real-time updates.