ABI’s mission is to provide our clients with innovative, accurate and secure cost-saving solutions for record retrieval, while maintaining technologically advanced and high quality service. It is our goal to provide record retrieval and document management tools that make our clients’ days easier, turnaround times and quality rates that consistently impress and personalized customer service that meets and exceeds our clients’ expectations.


The core values that guide our organization are:

TeamworkWe are stronger as a collective group working together

QualityWe take pride in exceeding expectations

IntegrityWe do the right thing for the right reasons

Transparent CommunicationWe are open, honest and proactive in our interactions with each other and with our customers

Customer CentricWe place the customer at the forefront of what we do and the decisions we make

InnovationWe embrace the constant change in our industry by developing creative processes and by utilizing new technology