New technology can be difficult to master. Reasons for the lack of mastering new technology among new users can be many, but a few common ones include:

Lack of Tech-Savvy

Simply put, not all of us are adept with technology, whether it be through lack of comprehension or other hurdles.

Unfamiliarity with the Technology

Occasionally, new technology enters our lives through our jobs, or personal gifts, that intends to help us with our usual day-to-day tasks. The issue, however, is that we are unfamiliar with how to leverage the technology to make our normal everyday tasks more efficient.

Minimal Time or Flexibility

Frankly, most busy professionals simply think we do not have the time to master new technology.

All ABI Document Support Services clients have access to free record review technology with eSummary by ABI™, and training can be personalized to fit your busy schedule.

Whether you prefer in-person or web-based training, an ABI representative can work with you, and your records, to ensure that you’re proficient with the tool. The potential outcome after a one-hour or less training session could be multiple hours saved in your work week to be used for more case-critical tasks than reviewing records. Training can often be done using your existing case or claim load files.

Clients who have been trained on, and use the technology routinely, have been impressed with the results.