“Records custodian” — sometimes called a “custodian of records” — is a term that seems self-explanatory. On a basic level, a records custodian is exactly what it sounds like: an entity that has custody (possession) of a record. How

At ABI, our record retrieval services don’t end with delivering documents. Our clients also benefit from our document management system, which makes it easy to view, sort and analyze multiple records on one platform. If you’re considering a d

Does your record retrieval company understand how you work? Lawyers and paralegals are constantly asked to do more with less — specifically, less time and fewer resources. This is why it’s so important to work with a record retrieval company

Like years before it, 2017 was another big year for health data security breaches, with many large healthcare companies struggling under legal liability and damaged reputations. While 2017 wasn’t the worst year on record for health data breache

Much of the discussion around record retrieval centers on the requesting party. However, records custodians are a critical component in any retrieval request. At ABI, we are proud of the long-standing relationships we maintain with medical record

A record retrieval company can make getting medical records and other documents fast and painless. Instead of spending valuable time and resources tracking down facilities and following up on document requests, law firms and insurance professiona

The insurance industry may have a reputation for being slow to change, but that stereotype is proving to be obsolete according to technology experts and industry leaders. Far from being stagnant, carriers are now at the forefront of new tech-powe

Many people use a “set it and forget it” approach to passwords. Others create passwords that are easy to remember and thus vulnerable to data thieves. Passwords are a first line of defense against data breaches, which continue to increase yea

Record retrieval is a necessary but often arduous task for law firms and insurance industry professionals. Although some firms and insurance companies use in-house teams and resources to request medical records and other documents, more law firms

Many law firms have team members or an entire department that handles record retrieval. What they may not realize is that in-house record retrieval has a number of downsides. If you’re not outsourcing litigation support services like record